InsureMyTrip, the nation’s top travel insurance comparison site, was presented with a Bronze Stevie® Award in the Contact Center of the Year (Up to 100 Seats) – Financial Services Industries category in the eighth annual Stevie Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s top sales awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM.
The awards were presented to honorees during a gala banquet on Friday, February 21 at the Bellagio in Las Vegas. More than 400 nominated customer service and sales executives from the U.S.A. and several other countries attended.
“I applaud our customer care representatives for their dedication and commitment to assisting travelers with their travel insurance needs. We are pleased to be recognized as the industry leader in world-class customer care by the Stevie Awards organization,” said InsureMyTrip CEO Jim Grace.
More than 260 executives around the world participated in the judging process for the 2014 awards, to determine the Finalists and then the Gold, Silver and Bronze Stevie Award placements.
“InsureMyTrip’s core focus has always been on customer satisfaction and transparency. Our unique customer advocacy program, for example, provides one-on-one assistance to travelers before, during and after their trip. In addition, InsureMyTrip offers the industry’s largest customer ratings and reviews forum. Through our consultative approach to travel insurance, we have gained the trust and loyalty of a growing customer base. We appreciate the recognition of our world class customer service program and will continue to evaluate new ways to expand our communication platform by exploring the latest trends in digital and social media,” said InsureMyTrip Director of Customer Operations, Peter Roca.
“Entries to the Stevie Awards for Sales & Customer Service awards have almost doubled over the past few years,” said Michael Gallagher, president and founder of the Stevie Awards. “Not only have we seen a dramatic increase in the number of entries; but the judges have also seen a remarkable rise in the quality of the nominations submitted overall. We congratulate all of this year’s Stevie winners for their outstanding work.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.